Faneuil, Inc., is the nation’s leading providers of advanced customer care and Business Process Outsourcing (BPO) solutions, particularly in the transportation industry but also in other complex, highly regulated environments. In partnership with transportation authorities across the U.S., we deliver customer-facing and back-office solutions for manual and electronic toll programs. Additionally, we deploy turnkey multichannel contact and violation processing centers for new implementations or migrate existing programs to world class facilities without impacting end users. Utilizing advanced technology applications and a team of more than 4,000 service professionals, we provide broad support to an extensive portfolio of government and commercial clients operating in industries including utilities and health & human services. This broad portfolio allows Faneuil to bring Best Practice solutions from diverse industries, which enhances our focus in the consistent delivery of exemplary customer service. This service enables our clients to be recognized as leaders in their respective industries.